Soft Skills Initiative

In 2017, the Chamber, in partnership with Kapiolani Community College and the University of Hawaii Systems, launched the Global Communications program, a soft skills initiative. This training program is geared towards incumbent workers and those who want to build upon their communication skills. The series and its modules were developed by the Chamber’s Workforce Development & Education Committee, with both businesses and organizations identifying the key components needed for the program.

Training includes two courses: 1) Foundations of Communication and 2) Communication and Collaborating with Others. Courses are created in modules, with each one designed to build upon each other. Participants will first learn foundational communication skills and progress towards building skills to communicate effectively with various audiences and in different situations.

At the end of the training, participants will be able to:

  • Recognize their level of communication apprehension in personal, public and group situations.
  • Feel more confident when communicating with others in different situations.
  • Identify and demonstrate effective listening skills and appropriate decision making skills.
  • Identify verbal and non-verbal factors that impact behavior, communications styles and business operations.
  • Identify personal behaviors and how they affect others in group situations.
  • Ways to identify and manage conflict.
  • Demonstrate effective communication skills when working with a diverse group.

To view the program and course details, please click here.

For more information, please email Natasha Inouye, Director of Sector Partnerships & Workforce Development.