Today, it is very common for leaders to manage a multi-generational team. Each generation has its unique mindset, work style and ways of communication. Managers need to recognize how to motivate team members individually and capitalize on strengths each member brings to the team.

Understanding attitudinal and behavioral differences among team members of different
generations is an important tool of driving engagement.

Dale carnegie employee engagement study shows that “Middle-aged employees (40–49 years) are less engaged or are disengaged with their organization.” This might be because of external pressure due to family life or feelings that they have reached a plateau in their careers.

In contrast, the study found that “young employees (around age of 30) and those age 50+ are more engaged.” This might be attributed to the youthful expectation of a new career, or — for older workers — of achieving career milestones.

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